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Healthwatch Stockton-on-Tees attended Arrival Practice's Patient Participation Group to give a presentation about the role of Healthwatch and to gather feedback for the group members.

Healthwatch received an overwhelming amount of positive feedback and praise for the practice and staff. Following this meeting it was arranged for Healthwatch to carry out an Enter and View visit to gain more patient and staff feedback. 

Click on the link for the report Healthwatch Arrival Practice

Appointments

When you register with Arrival Practice, all our patients receive a Health Assessment with the Health Care Assistant or Practice Nurse. This is so we can take your height, weight, smoking status, health history, etc. 

Appointments can be made face to face or over the telephone. Some appointments are available through online access.

We offer a selection of early morning appointments upon request.  

Please ensure that when you are booking the appointment you can be here on time. We cannot run the surgery efficiently if patients run late for appointments and this may result with you not being seen. 

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Patients not attending appointments are wasteful to the practice and the other patients. By cancelling an appointment that you don't need you make it available for a patient that is unwell and does need to be seen. 

 
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